Products and Services
Masterlinx Enterprise Management System - a powerful management system for public or private Utilities. Already in use by utilities worldwide, Masterlinx provides a reports and statistical analysis to help manage and control your metering system. With its GIS interface, the Masterlinx software provides a “live” map of the city, presenting all status and alerts in a simple graphical view. This complete Meter Data Management (MDM) system will provide instant usage summaries, alerts, history information and data on changes in usage patterns. An easy to use online Internet based software package, Masterlinx is also compatible with any existing billing software. Using our Advanced Metering Infrastructure (AMI), broadcasted data is received by the repeaters and transmitted to the data center which allows detecting immediately alert situations such as reversed flow and leaks.
Master Meter has a wide variety of meter reading options that can be used individually or in combination to meet your unique needs. Our system will seamlessly integrate walk-by handheld, Automated Meter Reading (AMR), and Advanced Metering Infrastructure (AMI) systems to provide you with a flexible system to handle any scenario.
Master Meter also provides a complete utility billing package that integrates seamlessly with our meter reading systems and will interface with any other meter reading system. Whether you have 50 or 500,000 meters we have a complete solution for your unique needs.
Billing Software Options and Features:
- Unlimited Income centers
- Non-metered centers (sewer) optionally linked to metered centers (water)
- Supports multiple minimum bills for multiple customers on one meter (optional)
- Automated ACH bank draft feature and online payment capability (optional)
- Establish payment posting priority for each income center (optional)
- Late fees can be a % or a flat dollar amount based on current billing or account balance
- Late fee optional on each income center and each charge type
- Supports multiple billing cycles
- Supports full page or postcard laser printed bills or export billing data to an outside bill printing service
- Supports custom modifications for unique needs
- Scan payments from bar code on stub (optional)
- Import payments from online payment site or lockbox arrangement
- Supports multiple local and networked printers
- Ability to print form letters, mailing labels, and export customer data to file
- Ability to export reports to Excel
- Ability to export data to automated phone dialer system
- Set user system security and access rights for different program areas (payments, rate codes, etc.)
- Ability to share meter readings with other utilities
- Easily estimate usage for unread meters
- Option to prorate charges for partial month of service
- Budget billing and assistance credit capability
- Link to General Ledger (optional)
- Maintain work order database
- Data conversion from other systems
- Compatible with all major meter manufacturers
- Export route information to hand held reader; import meter readings from hand held reader
- Supports low cost radio read solution or touch read solutions
- Supports different meter units-of-measure by rate code (10’s, 100’s 1,000’s)
- Exception reporting for meter readings out of range (no reading, high reading, etc.)
- Simultaneous export and import of data from different hand held computer vendors
- Supports multiple export/import file types
- Multiple step rate tables for each service provided
- Methods of calculating rate table surcharges
- Utility tax and sales tax calculations provided for each table
- Variable billing frequency for each table (annual, quarterly, bimonthly, etc.)
Automated Meter Reading (AMR) Software Options and Features
- Geo-code meter locations
- Save reading history
- Save reader comments and notes
- Route splitting capabilities
- Customizable comment codes
- Multiple route processing
- Updates available at the click of a button
- GIS moving maps
- Radio read from list or map
- Data-logging from within the reading software
- Activate meters from the reading software
- GPS capability
